If you request a home visit, a doctor or nurse may return your call to assess whether a home visit is the best course of action.
Visits are usually for very sick, frail, or bed–ridden patients.
Ill and feverish children can safely be brought to the surgery to be seen. If they have a rash, please inform Reception when you arrive.
Most problems can be dealt with more quickly and effectively if you come to the Health Centre, because facilities and equipment are available, which can't be used in the home. A home visit will not be made just because a patient has transport problems.
The need for a visit will be assessed by a doctor and a decision made based on the patient's illness.
To request a visit, try to telephone us between 8:30am and 11:00am so we can organise our day. Tell the receptionist:
- The patient’s name and age
- Where the patient is
- Telephone number to call back
- What is wrong, as best you can describe
Give as much information as you can – remember that the receptionist is there to help you and to help the doctor to assess how best to help you.