Appointments
Routine GP appointments
GP appointments can be booked up to 14 days in advance with a GP of your choosing.
Telephone Reception on 01772 970907 for an appointment. Alternatively, you can visit the surgery and speak with a receptionist, Monday to Friday from 8.30am to 6:00pm. We also have online access bookable appointments.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
We can offer a consultation via phone, face to face, by video, or by alternative means.
Please let us know if you have any access or communication needs, such as requiring an interpreter.
Urgent Appointments
If you request an urgent, on the day appointment, you may be booked in with our Paramedic Practitioner, Nurse Practitioner, or receive telephone advice over the phone by a GP or Nurse Practitioner. These requests can be made morning or afternoon, however slots are limited so we advise you to call as soon as you can.
Cancelling your appointment
It is vital that all appointments are cancelled so they can be utilised by another patient. If you do not attend more than 3 booked appointments in a 12 month period, you will be removed from the patient list.
To cancel your appointment:
- use your NHS account
- using the GP online system – Patient Access
- Call Reception Monday to Friday from 8am to 6.30pm
- Use our online form below
Enhanced Access
The New Hall Lane practice is a member of Greater Preston PCN. We have access to a shared appointment system, allowing us to book certain GP/Nurse/other clinical appointments outside of core hours.
The service runs Monday-Friday 18:30 – 20:30, Saturday 09:00 – 17:00 and Sunday 09:00 – 12:00. The practice has access to a limited number of appointments during some of these hours.
Please call the practice during core hours if you wish to be pre-booked for these appointments. You can call our practice number outside of core hours and your call will be redirected to the correct practice for that day.
More information can be found about our PCN on the website here
Home Visits
Requests for home visits are triaged via phone first with a GP or Nurse Practitioner. They will then make the decision as to whether a home visit is clinically indicated. All Home Visit requests should be made during the morning surgery.
Most problems can be dealt with more quickly and effectively if you come to the Health Centre, because facilities and equipment are available, which can’t be used in the home. A home visit will not be made just because a patient has transport problems.
Please do not ask our receptionists to book a home visit, as all home visit requests are decided by a GP or Nurse Practitioner.
